Your payment for the booking is not just a transaction; it's a lifeline for us. It fuels everything from ensuring our equipment is top-notch to covering the wages of our dedicated staff. Every booking represents a commitment, and as we've already invested heavily in preparing for your experience, cancellation charges are essential to help us weather the storm of costs incurred.

Refunds are issued for cancellations made 72 hours before the booking, while cancellations within 72 hours result in a full charge.

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Customized tours might have different cancellation policies, which will be clearly communicated to relevant clients during the booking process.

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Please contact us for more information. 

Custom Experience Tours could have different cancellation conditions, which will be conveyed to relevant clients upon booking.

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Please be aware that a full charge will occur when the booking is cancelled. 

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**Terms and Conditions:  Experiences

1. **Booking Confirmation:** All tour and experience bookings are subject to availability and confirmation. A booking is considered confirmed upon receipt of full payment or a deposit, as specified.

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2. **Payment:** Full payment is typically required at the time of booking unless otherwise specified. Failure to complete payment may result in cancellation of the booking.

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3. **Cancellation and Refunds:** Cancellation policies vary depending on the type of tour or experience booked and may incur cancellation fees. Refunds, if applicable, will be processed according to the cancellation policy in effect at the time of cancellation. No-shows are non-refundable.

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4. **Changes to Itinerary:** Requests for changes to the itinerary, including date changes or alterations to the experience components, may be accommodated subject to availability and may incur additional fees.

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5. **Participant Responsibilities:** Participants are responsible for adhering to the rules and regulations of the tour or experience, as well as any instructions provided by the tour guide or experience facilitator. Participants should inform RHC 株式会社 of any medical conditions, dietary restrictions, or other special requirements prior to booking.

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6. **Safety and Liability:** While all reasonable precautions are taken to ensure the safety of participants during tours and experiences, participants acknowledge and accept the inherent risks associated with travel and outdoor activities. RHC 株式会社 shall not be liable for any loss, injury, damage, delay, or inconvenience arising from participation in the experience.

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7. **Insurance:** Participants are strongly advised to obtain comprehensive travel insurance to cover any unforeseen circumstances, including but not limited to trip cancellations, medical emergencies, and loss of belongings.

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8. **Photography and Marketing:** Participants consent to the use of their likeness (photographs, videos, testimonials) for promotional purposes by RHC 株式会社 unless otherwise specified in writing.

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9. **Modification of Terms:** RHC 株式会社 reserves the right to modify these terms and conditions at any time without prior notice. The latest version of the terms and conditions will be made available on the company's website.

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By booking a tour or experience with us, you agree to abide by these terms and conditions.